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Lead Generation
Response Management
Inbound Customer Care


Rebate/Claims Management
Program Strategy & Design


A Stronger Connection
Business is all about connecting with customers. And nothing affects your ability to develop connections like the quality of your sales and marketing efforts.

CCRG Marketing Group directly connects prospects and customers to your business with customized sales and marketing programs– either as standalone initiatives or as part of integrated campaigns. 

Most importantly, the connections we build are strong:

Marketing Strategy and Planning

  • Marketing Strategy: Complete end to end integrated marketing strategies that drive.
  • Market Research: Gain valuable insights that help you make deeper customer connections.
  • Program Strategy and Design: Ensure that every sales and marketing campaign is supported with the people and infrastructure to make it a success.
Marketing Infrastructure
  • Teleservices: Even in this online age, you can still offer customers a friendly voice.
  • Lead Generation: Engage your prospects in relevant dialogue, and set the table for your sales force.
  • Response Management: Prove to customers that they made the right decision in responding to your campaign - with prompt, courteous and accurate service.
  • Customer Care: Keep your customers satisfied – and costs under control – by outsourcing customer service to our highly-trained, experienced, quality-focused team.
  • Fulfillment and Rebate/Claims Management: Show customers and respondents that you keep your promises - by delivering product samples, literature and rebate checks accurately, and on schedule.
See why CCRG Marketing Group is the choice for marketing organizations of all sizes – from privately held to S&P 500. To learn more, click here. We’d love to connect with you.

why CCRG?

Build brand credibility – by exceeding the expectations of your customers and prospects

Increase marketing ROI – through thorough, effective campaign response management

Gain valuable insights about customer needs and campaign performance, through our custom reporting capabilities

Maximize sales force productivity – and morale – by providing qualified sales leads

Sleep better at night – knowing that every program is managed by a CCRG principal, and executed by a highly trained, customer-focused team.

Make your life easier – our flexible approach and buttoned-up project management takes a lot off your plate





CCRG Marketing Group  |  54 West Ave., Suite 12  |  Fairport, NY 14450  |  585.377.7190  |  Fax: 585.377.7276

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